A slim, understated shelf that quietly elevates your space. With its minimal silhouette and clean lines, the Thin Shelf offers a subtle way to display objects, books, or essentials. Designed for modern interiors that value both simplicity and function.
With smooth-rolling wheels and the same clean lines, Thin Shelf C moves effortlessly through your space—perfect for flexible, modern living. Simple, functional, and always ready to adapt.
Each tray is formed from a single folded metal sheet, combining durability with a clean, minimal look. Rounded edges soften the metal’s presence, while the subtly angled surface helps keep papers or cards naturally in place. A refined solution for tidy, modern workspaces.
FAQ
Here are the frequently asked questions regarding orders, shipping, and after-sales service.
SHIPPING
Q1: When will my order be shipped?
A1: For in-stock items, orders are usually shipped within 2-3 days after confirmation. You will be notified about the shipping schedule after your order is confirmed.
Q2: How can I track my order?
A2: Once your order is shipped, we will send you an email with the tracking number. You can use this number to check the shipping status.
Q3: How much is the shipping cost?
A3: We offer free shipping for furniture items to 27 countries worldwide. Small items, including the Foldy Series, are eligible for conditional free shipping on orders over $110. Shipping costs for smaller items will be displayed on the checkout page.
Free shipping available countries
Asia
Taiwan, South Korea, Malaysia, Bangladesh, Vietnam, Singapore, United Arab Emirates, India, Indonesia, Japan, China, Thailand, Philippines, Hong Kong
Europe
Netherlands, Norway, Germany, Sweden, Spain, Ireland, UK, Poland, Finland, France
North America
USA, Canada
Other countries
Brazil
Australia
South Africa
Q4: How long will shipping take?
A4: For free shipping, orders will be shipped by standard mail, which may take up to 3 months depending on the destination. For faster delivery, select Standard Air Shipping at checkout, which typically takes 2 weeks.
Q5: What should I do if the product is damaged or parts are missing during shipping?
A5: If your product is damaged or parts are missing, please email us at sfso.mfg@gmail.com with photos. We will assist you with a replacement, resend missing parts, or issue a refund.
PRODUCT
Q1: How do I assemble the product?
A1: Each product comes with an assembly manual. Please follow the step-by-step instructions to assemble the product. If you need assistance, you can contact our customer service via the Instagram icon.
Q2: Are the tools required for assembly included?
A2: The necessary tools for assembly are included with the product.
Q3: Can I change the size or color of the product?
A3: Customization of size or color is not available for most products. However, if you want a custom-made product, please contact us via sfso.mfg@gmail.com
for a consultation.
Q4: Can I exchange or refund a product if it’s different from what I expected?
A4: If the product differs from your expectations or is defective, you can request an exchange or refund within 7 days of receiving it. Please contact us via the Instagram icon for assistance.
Q5: How durable are your metal furniture items?
A5: Our metal furniture is made from high-strength steel and undergoes strict quality control. When assembled correctly, each shelf can hold up to 30kg. Please avoid excessive weight or impact.
RETURNS/EXCHANGES/REFUNDS
Q1: How do I return a product?
A1: To return a product, please contact our customer service via the Instagram icon or email us at sfso.mfg@gmail.com
. We will guide you through the return process.
Q2: Under what conditions are returns and exchanges possible?
A2: Returns and exchanges are possible within 7 days of receiving the product, as long as it is unopened and unused. Returns due to customer change of mind will require the customer to cover return shipping costs. Returns are not accepted if assembly marks are found on the product’s screws.
Q3: How can I receive a refund for a product?
A3: Refunds will be processed within 3-7 days after the return has been completed, depending on the payment method.
Q4: Who pays for the return/exchange shipping?
A4: If the product is defective, we will cover the return/exchange shipping costs. If the return is due to customer change of mind, the customer will need to cover the shipping costs.
WARRANTY/QUALITY
Q1: What is the warranty period for your products?
A1: All of our products come with a 1-year warranty. If you encounter any issues with the product, please contact our customer service.
Q2: What should I do if there is an issue with the quality of the product?
A2: If there is a quality issue, please contact our customer service within 7 days of receiving the product, and we will assist you with an exchange or refund.
Q3: What if the product is defective?
A3: If the product is defective, please contact us within 7 days of receiving it. We will help you with an exchange or refund.
Customer Service
For inquiries or assistance, please contact us via the Instagram icon or email sfso.mfg@gmail.com